Privacy Policy for babai 88

babai 88 collects personal information through several channels: directly from you when you register and use the platform, automatically through your interaction with our website, and from third-party service providers who assist us in verifying your identity and processing payments.

Information You Provide Directly

• Registration data: Full legal name, date of birth, email address, mobile phone number, and residential address (city, district, Bangladesh).
• Identity verification (KYC) documents: National ID card (NID), passport, or driving licence; proof of address documents such as utility bills or bank statements.
• Payment information: Mobile money account numbers (bKash, Nagad, Rocket, Upay), bank account details, and Visa/Mastercard details where applicable. We do not store full card numbers on our servers — card data is handled by our PCI-DSS compliant payment gateway partners.
• Communications: Messages, emails, and live chat transcripts you send to our support team, including any supporting attachments.
• Responsible gaming preferences: Any deposit limits, session time limits, cooling-off periods, or self-exclusion requests you submit through your account settings.

Information Collected Automatically

• Device and browser data: IP address, device type, operating system, browser type and version, screen resolution, and language settings.
• Usage data: Pages visited, games played, betting history, session duration, navigation paths, and feature interactions on the babai 88 platform.
• Transaction data: Deposit amounts, withdrawal requests, bonus claims, wagering activity, and account balance history.
• Cookies and similar technologies: Session identifiers, preference tokens, and analytics data as described in our Cookies section below.

Data Collected from Third Parties

We may receive supplementary identity and fraud-screening data from third-party KYC verification partners and payment processors. This data is used solely for identity verification, fraud prevention, and anti-money laundering compliance, and is handled under the same data protection standards described in this Policy.

babai 88 processes your personal information only for legitimate, specific purposes. We do not use your data in any manner inconsistent with the purposes for which it was collected. The table below summarises our primary data processing activities and the lawful basis for each.

Marketing Communications

babai 88 will only send you promotional emails, SMS messages, or in-platform notifications about bonuses, seasonal promotions (such as Eid offers, BPL tournament promotions, or Pohela Boishakh specials), or new game launches if you have explicitly opted in to marketing communications during registration or via your account preferences. You may withdraw consent at any time by updating your notification preferences in your account settings or by contacting support at [email protected].

babai 88 does not sell, rent, or otherwise commercially transfer your personal data to third parties. We share your information only in the limited circumstances described below, and only to the minimum extent necessary for the stated purpose.

Service Providers

We work with carefully selected third-party service providers who process personal data on our behalf and under our instruction. These include:

• Payment processors: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, BRAC Bank, City Bank, and international card networks (Visa, Mastercard) — for the sole purpose of processing your deposits and withdrawals.
• KYC and identity verification partners: Third-party identity verification platforms that cross-reference the documents you submit against public and proprietary identity databases to confirm your identity and age.
• Game content providers: Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi provide the games available on the babai 88 platform. These providers may process anonymised game session data for RNG certification and game audit purposes. They do not receive your personally identifiable information.
• Cloud infrastructure and hosting providers: Secure data centres and cloud services that store and process platform data under strict confidentiality and data security agreements.
• Analytics providers: Anonymised, aggregated platform analytics services used to understand how the babai 88 website performs and to improve the player experience.

All third-party service providers are contractually required to protect your personal data, use it only for the agreed purpose, and not to share it further without our prior written consent.

Legal Disclosures

babai 88 may disclose your personal information to law enforcement agencies, government authorities, or courts where we are legally required to do so — for example, in response to a valid court order, subpoena, or regulatory investigation. In such cases, we will disclose only the minimum information required to satisfy the legal obligation and will notify you of the disclosure where we are legally permitted to do so.

babai 88 uses cookies and similar technologies (such as local storage and session storage) to make the platform function correctly, keep you securely logged in, remember your preferences, and understand how players use the site so we can improve it.

Types of Cookies We Use

babai 88 does not use third-party advertising cookies, social media tracking pixels, or any behavioural profiling technologies for the purpose of serving targeted advertisements on external websites. Our cookie use is limited strictly to the categories listed above.

Managing Cookies

You can control and delete cookies through your browser settings at any time. Please note that disabling strictly necessary or fraud prevention cookies may prevent you from logging in or using certain platform features. For instructions on managing cookies in your specific browser, refer to your browser's help documentation. Continued use of the babai 88 platform after reviewing this Policy constitutes your acknowledgment of our cookie practices as described above.

The security of your personal information is a top priority for babai 88. We employ a layered approach to data security, combining technical, organisational, and procedural safeguards to protect your data against unauthorised access, accidental loss, destruction, or disclosure.

Technical Safeguards

• All data in transit is encrypted using TLS 1.2 or higher (SSL). Connections that do not meet this standard are automatically rejected.
• Sensitive data at rest — including KYC documents and payment details — is stored in AES-256 encrypted form.
• Access to production databases is restricted to authorised personnel only and is protected by multi-factor authentication and IP allowlisting.
• Our platform infrastructure undergoes regular security audits, penetration testing, and vulnerability assessments.
• Player passwords are stored as salted cryptographic hashes. babai 88 staff cannot read your password, and we will never ask you to provide it.

Data Retention

babai 88 retains your personal data for as long as your account is active and for a further period as required to meet our legal and compliance obligations. The general retention periods applied by babai 88 are as follows:

• Account data and transaction records: Retained for a minimum of 5 years from the date of account closure, in accordance with anti-money laundering record-keeping obligations.
• KYC identity documents: Retained for a minimum of 5 years from the date of verification or account closure, whichever is later.
• Customer support communications: Retained for 3 years from the date of each interaction.
• Anonymised analytics data: May be retained indefinitely as it cannot be used to identify individual players.

When data is no longer required and the applicable retention period has expired, it is securely deleted or anonymised in a manner that prevents its reconstruction.

As a babai 88 player, you have the following rights in relation to your personal data. To exercise any of these rights, please contact our support team at [email protected] with a clear description of your request. We will respond within 10 business days and may need to verify your identity before processing the request.

Please note that certain rights may be limited where babai 88 has an overriding legal obligation to retain or continue processing your data — for example, AML record-keeping requirements. In such cases, we will explain the limitation clearly when responding to your request.

The babai 88 platform is strictly intended for individuals aged 18 years and above. We do not knowingly collect, process, or retain personal data relating to children under the age of 18. If during the account registration or KYC verification process we discover or have reasonable grounds to believe that an account holder is under 18, we will:

• Immediately suspend the account and halt any pending transactions.
• Delete or anonymise all personal data associated with the underage account as soon as practically possible, except where retention is required for regulatory purposes.
• Return any deposits to the original payment method where technically and legally feasible.

Parents and guardians who believe that a child under their care may have registered on babai 88 are urged to contact us immediately at [email protected]. We will investigate the matter without delay and take all appropriate steps to protect the child's data and wellbeing.

babai 88 recommends that parents and guardians install parental control software on shared devices to prevent underage access to gambling platforms. Freely available filtering tools can be configured to block access to gambling websites for users below a specified age.

babai 88 reserves the right to update or amend this Privacy Policy at any time. When we make material changes to how we collect or use personal data, we will notify registered players by email to the address associated with their babai 88 account and by displaying a prominent notice on the platform for a period of at least 14 days prior to the changes taking effect.

Minor amendments — such as corrections to wording that do not alter the substance of this Policy — may be made without prior notice, and the "Last Updated" date at the top of this document will be revised accordingly. We recommend reviewing this page periodically to stay informed of how babai 88 handles your personal information.

Continued use of the babai 88 platform after the effective date of any amendment constitutes your acceptance of the updated Privacy Policy. If you do not agree with the revised terms, you may close your account by contacting our support team.

How to Contact Us

For any questions, concerns, or requests relating to this Privacy Policy or the way babai 88 handles your personal data, please reach out to our dedicated data support team:

• Email: [email protected] (plain text — not a clickable link)
• Live Chat: Available 24/7 via the babai 88 platform — our support agents are trained to handle data-related enquiries in English.
• Response time: Email queries relating to privacy rights are answered within 10 business days. Urgent security concerns are escalated to our compliance team and addressed within 24 hours.

This Privacy Policy was written in English and is governed by applicable data protection principles. In the event of any discrepancy between this Policy and any translated version, the English text shall prevail.